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FAQs

  /  FAQs

What types of elevators do we offer?

We offer a comprehensive range of elevators to meet various needs, including residential, commercial, hospital, and freight elevators, as well as panoramic elevators and customized solutions.

Do you offer periodic maintenance services for elevators?

Yes, we provide comprehensive and preventative maintenance contracts for all types of elevators. Our goal is to ensure the elevator operates efficiently and safely around the clock, and to minimize sudden breakdowns.

Are your elevators compliant with international safety standards?

Certainly. All our elevators are designed and manufactured according to the highest international safety and quality standards, such as the European standards EN81, to ensure the complete safety of passengers.

Can I customize the elevator's design to match the building's decor?

Yes, we offer a wide range of customization options, including doors, flooring, lighting, and interior cabins, to suit the architectural design of the client's building.

What is the time you take to respond to emergency requests?

We have a technical support team ready to respond quickly to emergencies around the clock. We are committed to reaching the site as soon as possible after receiving the report.

How can I request a quote for my project?

You can request a quote by filling out the contact form on our website, or by contacting us directly via phone or email. One of our experts will get back to you as soon as possible.

Do you offer solutions for old buildings that don't have an elevator?

Yes, we have customized solutions for installing elevators in existing buildings, including hydraulic elevators or machine-room-less elevators, which don't require much space.

What distinguishes Smoulift from other companies?

We distinguish ourselves by combining high-quality products, our team's extensive experience, and a commitment to excellent customer service. We consider ourselves your partner in your project, not just a supplier.

Do you provide original spare parts for elevators?

Certainly. We ensure the provision of original spare parts for the elevators we install and maintain, to guarantee continuous performance and quality.

What guarantees do you offer on your products?

We offer a warranty on all the elevators we install, covering both mechanical and electrical parts. For more details on the warranty terms, please contact our sales team.